I use numbers, words, and willpower to solve problems.

Jason Miller, PMP

Project & Product Manager, IT and SaaS

A forward-thinking IT Project & Product Manager with 10+ years of experience leading cloud & SaaS application programs, optimizing processes, and advocating for customers’ app & feature requirements at top financial services companies and consulting firms. Highly adept at delivering impacts by cultivating partnerships, bridging knowledge gaps, identifying & resolving pain points, and mobilizing diverse stakeholders to drive down risk and set & execute strategic priorities.

Experience

2025 – Present

Deputy Program Manager & Solution Train Engineer (STE)

Booz Allen Hamilton

Co-leading planning, integration, and stakeholder communications for 11 workstreams across a 160-person program.

2021 – Present

Lead Proposal Manager & Technical Writer

Booz Allen Hamilton

Authored and edited multiple RFP responses, including in support of a $2.4B win.

2024 – 2025

Lead Product Owner

Booz Allen Hamilton

Owned a cloud applications platform used as the foundation for multiple products that administer benefits to Veterans.

2023 – 2024

Program Management Office Lead

Booz Allen Hamilton

Built & scaled the Solutions Center PMO by creating, training, enforcing, and guiding project management processes across the internal R&D portfolio, focusing on supporting product & service innovation for enriching clients' operations.

2020 – 2023

Lead Project & Product Manager

Booz Allen Hamilton

Steered product strategy, marketing strategy, and partner relationship management for a proprietary SaaS offering.

2019 – 2020

Senior Marketing Operations Analyst

BHG Financial

Headed process improvements, change management, and strategic analysis for a finance firm's marketing engagements.

2016 – 2019

Assistant Vice President, Technical Writing

State Street Corporation

Served as an asset firm's Atlassian Confluence wiki administrator and internal & external documentation specialist.

2015 – 2016

IT Technical Writer

Morgan Stanley

Primary technical writer and documentation specialist for IT Security.

2010 – 2015

Information Architect & Technical Writer

Thomas Publishing LLC

Lead taxomony specialist and database QA analyst.

Affiliations

Booz Allen Hamilton

Jewish Employee Community Wellbeing & Development Lead

Steering the company’s employee resource group for Jewish staff, structuring the Wellbeing & Development workstream, and partnering with the company’s other employee communities to foster an inclusive environment where all employees are welcome and all voices are heard.

Education

M.S., Management

University of Rochester, Simon Business School

M.S., Mechanical Engineering

University of Rochester

B.S., Mechanical Engineering

University of Rochester

Certifications


Project

PMI Agile Certified Practitioner (PMI-ACP)

SAFe 6 Release Train Engineer (RTE)

Certified Scrum Professional – Product Owner (CSP-PO)

Certified Scrum Professional – ScrumMaster (CSP-SM)

Interpersonal Skills

People Management
Cross-Cultural Communication
Client Service
Conflict Resolution
Coaching & Mentoring
Public Speaking
C-Suite Advisory

Expertise

Agile Project/Product Management
Persuasive & Technical Writing
Knowledge Management
Editorial Direction
Change Management
Data-Driven Storytelling
Process Establishment & Optimization
Strategic Planning
Benchmarking
Business Development
DEIAB+ Initiatives

Tools

Jira
HTML
XML
CSS
SQL
LaTeX
Markdown
SurveyMonkey
Mural
Lucidchart
Diagrams.net (formerly Draw.io)
MediaWiki
Confluence
WordPress
Asana
Microsoft 365
Microsoft Excel
Microsoft PowerPoint
Microsoft SharePoint
Microsoft Project
Microsoft Publisher
Microsoft Visio
Microsoft OneNote

Connect with Jason

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    I look forward to speaking with you!